What We Do

Serving businesses since 1989.
What can we do for you?

Our History

Direct Design Inc. is a full-service design, marketing and production company located in Burlington, Vermont. Founded in 1989 by business partners Christopher Reck and Donna Carroll, we are still located in our first home: the restored Kilburn & Gates building in the heart of Burlington’s Pine Street South End Art & Business district (SEABA). Driven by a belief in providing clients with straightforward and direct creative media and consulting services, Direct Design offers a no-nonsense alternative to companies seeking to drive business improvement and increase market share through communication — all at a reasonable cost.

Direct Design uses a flat organization business model. We have an experienced core team of creative, project and business management personnel. Other important specialized positions are filled with strategic partnerships. These partnerships allow us to use some of the best talent in the area while keeping our overhead low. This means direct cost savings for our clients. We realized a long time ago that a modest company size, coupled with industry experts is the best way to serve our customers. We take the time to build relationships with our clients, helping them be successful without adding stress to their already demanding work lives. We can be selective in the work we do, and we are constantly expanding our skillset to stay current with the ever-changing marketing and digital environment.



Discover the Difference.

All marketing agencies are not alike. Direct Design has a long roster of happy clients, thanks to our extensive experience, creativity, technological skills and highly personalized customer service. With 25-plus years in the business, we are able to keep calm and objective during even the most chaotic projects. We pride ourselves on our adaptability, creative problem solving, digital and web design know-how. We work with our clients to develop programs that consistently produce successful campaigns — on time and within budget. We pride ourselves on retaining our clients — a measure of our success in meeting their needs with smart, inspired and affordable solutions.

We are thought leaders in digital and traditional marketing. We understand that it is no longer enough simply to be in the mind of your customers, you must also be at the top of their search engine’s results. We are here to help you succeed in today’s competitive marketplace. We know you need a strategy, goals and measurable objectives. More than a “To Do” list, these provide a blueprint for creative direction and tactics to reach and engage your target audience — wherever they are or what digital devices they use.